Frequently Asked Questions (FAQ)

1. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also check the status of your order in the "My Orders" section on our website.

2. How long does shipping take?

Shipping times vary depending on your location and the shipping method chosen at checkout. Generally:

Standard Shipping: 5-10 business days

Express Shipping: 2-5 business days

3. Do you ship internationally?

Yes! We offer worldwide shipping. Shipping costs and times will vary based on your location.

4. What is your return policy?

We accept returns within 30 days of purchase, provided the item is in its original condition. To start a return, please visit our Return & Refund Policy page for full details.

5. How do I request a refund?

If you are eligible for a refund, please contact our support team at [your email/contact page] with your order details. Refunds are processed within 5-10 business days after approval.

6. Can I cancel or modify my order?

Orders can only be modified or canceled within 24 hours after purchase. Once an order is processed, it cannot be changed.

7. What payment methods do you accept?

We accept:

Credit/Debit Cards (Visa, MasterCard, American Express)

PayPal

Apple Pay / Google Pay

Other secure payment options

8. Is my payment information secure?

Yes! We use industry-standard encryption and security measures to protect your data. All transactions are processed securely.

9. Do you offer discounts or promotions?

Yes! We occasionally run special promotions and discounts. Subscribe to our newsletter to stay updated on the latest offers.

10. How do I contact customer support?

You can reach us via:

Email: [your email]

Live Chat: Available on our website

Support Form: Fill out the contact form [link to contact page]